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The use of TOC in a medical appointment scheduling system

by James F Cox   Timothy Robinson  

TOC implementation at a family practice brings immediate and significant results. This presentation will share the problems that existed within the family practice and how the use of TOC tools, specifically the TOC Thinking Processes, DBR, Buffer Management, Mafia Offer, Sales improved the performance of the system resulting in better healthcare of the patient and increased productivity and revenue for the providers.

© TOCICO - Produced by TOCICO
Duration: 30 min
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Level of knowledge
  • Introductory
  • Intermediate
  • Holistic Implementation
  • Ongoing Improvement
  • Operations/Production
TOC Applications:
  • Buffer Management
  • Five Focusing Steps
  • Healthcare
  • Services
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