Public health care providers typically struggle with the need to meet demand for services, within a limited budget. This paper describes an analysis of a large public hospital, using the Theory of Constraints’ (TOC) comprehensive set of mapping ...

The focus of this presentation is to provide a how to process to accelerate the achievement and sustainment of results when helping companies transition into becoming a high performing organization. The scope of the presentation is on accelerating th ...

This presentation shows the elements of TOC that can be applied to specific segments: public services, professional services, IT services, banking/insurance, healthcare services. Hans shows the diferences in terminology between the manufacturing and ...

How Managers improve Service business using Goldratt's TOC. "Reaching the Goal" adapts TOC applications for use in professional, scientific, and technical services. This presentation explains how Drum-Buffer-Rope, Replenishment, Critical Ch ...

Habitat for Humanity presents the world record for building a house in less than 4 hours. John Parr, the TOC Consultant, uses Critical Chain Project Management to bring the team to smash the previous world record by a massive 55 minutes.

Marketing should not be confused with sales nor with advertising. Marketing is the ability of the company to bring the market to want its products. In other words, the ability to create a competitive edge. Rarely can a company devise effective market ...