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Policies, Processes, Systems and People: Transforming the Penguin Random House Supply Chain

by Annette Danek    

After implementing the Theory of Constraints almost 10 years ago, Penguin Random House has significantly reduced the number of returns and shortages. Annette Danek and Larrry Perlov walk us through the journey to become the supply chain leader in the publishing industry and lessons learned along the way.

Duration: 48 min
My playlist
  • Building on Success
Level of knowledge
  • Introductory
  • Intermediate
  • Decisive Competitive Edge (DCE)
  • Distribution
  • Supply Chain
TOC Applications:
  • Buffer Management
  • Pull System/Replenishment
  • Logistics
  • Retail
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