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From Conflict To Harmony

by Lisa Bauer  

Delta was faced with a unique challenge: to simultaneously create an upscale culinary experience and improve relations with their catering partners. Using Theory of Constraints, Delta has been able to create collaboration where there was conflict - improving performance and value for both sides.

Duration: 46 min
My playlist
Event
  • Building on Success
Level of knowledge
  • Introductory
Topics:
  • Operations/Production
TOC Applications:
  • Drum-Buffer-Rope
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  • Services
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