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Dealing with change in hospitals quickly and efficiently by means of horizontal leadership and the TOC
Since early 2008, Maasstad Ziekenhuis (600 bed general hospital) has embraced TOC as the leading philosophy to manage its primary and secondary processes. Their Case study for using horizontal leadership and TOC in dealing with change was presented at the 1st European Results Gathering of TOC Professionals sponsored by TOCICO, held in Amsterdam, The Netherlands in October 2009.
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- Change Management/Buy-In
- Project Management
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