Improving performance in the Government Sector with TOC Thinking Processes (Managing change in the Government Sector: A TOC application)
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Improving performance in the Government Sector with TOC Thinking Processes (Managing change in the Government Sector: A TOC application)
by
Richard A. Reid
Thomas E. Shoemaker
Case study applying TOC TP in a municipal water department, where the core conflict was on dedicating more human resources to repair work or saving through improvement of work processes. A strategic injection involved expanding capacity through use of non-traditional resources. This injection was logically validated with an FRT.
© TOCICO - Produced by Goldratt Marketing
Duration: 46 min
My playlist
Event
- TOCICO
Level of
knowledge
- Intermediate
Topics:
- Finance and Measurements
- Thinking Processes
TOC Applications:
- Five Focusing Steps
- Thinking Processes
- Throughput Accounting
Industries:
- Public sector
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