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Applying the TOC Thinking Processes in a Healthcare Organization: A Case Study

by Richard A. Reid   Dr. James R. Holt  

This case study presented at the TOCICO Conference 2005, documents how TOC Thinking Process (TP) was applied in a non-profit healthcare clinic. The problematic symptoms of long patient wait times, questionable financial viability, and high staff turnover were synthesized into a CCC. Two strategic injections were logically validated using FRT.

Duration: 35 min
My playlist
Event
  • TOCICO
Level of knowledge
  • Introductory
Topics:
  • Ongoing Improvement
  • Thinking Processes
TOC Applications:
  • Thinking Processes
Industries:
  • Healthcare
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