Applying the TOC Thinking Processes in a Healthcare Organization: A Case Study
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Applying the TOC Thinking Processes in a Healthcare Organization: A Case Study
by
Richard A. Reid
Dr. James R. Holt
This case study presented at the TOCICO Conference 2005, documents how TOC Thinking Process (TP) was applied in a non-profit healthcare clinic. The problematic symptoms of long patient wait times, questionable financial viability, and high staff turnover were synthesized into a CCC. Two strategic injections were logically validated using FRT.
Duration: 35 min
My playlist
Event
- TOCICO
Level of
knowledge
- Introductory
Topics:
- Ongoing Improvement
- Thinking Processes
TOC Applications:
- Thinking Processes
Industries:
- Healthcare
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