“Making Change Stick” shows you how to make your implementation plans much more effective. It begins by analyzing why change does not happen: why our initiatives frequently lead to far fewer benefits than we had expected, and why the benefits we do achieve decline over time.
It then describes a meta-process called the “Cycle of Results” or CORE, an effective model for both creating and evaluating implementation plans. CORE is compared with other business processes, including sales, Deming’s Plan-Do-Check-Act cycle, and the TOC Five Focusing Steps. It is then applied to implementation planning, with particular emphasis on Critical Chain implementations.
James F. Cox III, Ph.D, CFPIM, CIRM, holds TOCICO certifications in all disciplines. He is a Jonah's Jonah, Professor Emeritus, and was the Robert O. Arnold Professor of Business in the Terry College of Business at the University of Georgia. Dr. Cox has written three books on TOC.
John Schleier holds TOCICO certifications in all disciplines. He was President and Chief Operating Officer of the Mortgage Services Division of Alltel, Inc., Executive Vice President of Computer Power, Inc., and Director of Office Systems and Data Delivery for IBM.
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