Level of TOC knowledge: Intermediate, Advanced
Change Management/Buy-In, Immunizing the Future of the Company
TOC Applications: Thinking Processes
Industry: Automotive, Education, Healthcare, Logistics, Manufacturing, Consumer Products, Construction, Public sector, Retail, Services, Information Technology / Telecommunications, Aerospace
Lisa Scheinkopf presents what Dr. Eliyahu M. Goldratt called Engines of Disharmony, specifically:
- What is my contribution? Many people don’t really know (cannot clearly verbalize) how what they are doing is essential to the organization. Would you be motivated if you were in that position?
- What is my peer’s contribution? Most people don’t really know how what many of their colleagues are doing is essential, or at least contributes to the organization. Would you be collaborative if you where in that position?
- Conflicts. People are operating under conflicts.
- Inertia. Many people are required to also do tasks for which the reason no longer exists. People’s intuition is always strong enough to feel it, but not always is it strong enough to convincingly explain it to their superiors.
- Gaps between responsibility and authority. You, like any other manager, know firsthand how frustrating it is to have something you are responsible for accomplishing, but you do not have the authority for some of the actions that must be taken.
Full Video: 40min; Free excerpt: 5min
Format: OnDemand internet video streaming, Download