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Intervention - what to do when things go wrong?

Level of TOC knowledge: Intermediate, Advanced
Case study, Implementation Learnings for:
Project Management
TOC Applications: Critical Chain


Owens Illinios presents how they dealt with their critical chain implementation when large emergency projects were added to their current project load. Due to that, implementation rules were violated and performance dropped. Using an "intervention" approach they fixed the situation and brought back the already achieved results. This video shares in detail the process they went through.

Length: Full Video: 30min
Language: English
Format: OnDemand internet video streaming, Download

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