Applying the TOC Thinking Processes in a Healthcare Organization: A Case Study
by Richard A. Reid
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Level of TOC knowledge: Introductory
TOC Application, Case study, Implementation Learnings
for:
Thinking Processes, Ongoing Improvement TOC Applications: Thinking Processes
Industry: Healthcare
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Description: This case study presented at the TOCICO Conference 2005, documents how TOC Thinking Process (TP) was applied in a non-profit healthcare clinic. The problematic symptoms of long patient wait times, questionable financial viability, and high staff turnover were synthesized into a CCC. Two strategic injections were logically validated using FRT. Length: Full Video: 35min; Free excerpt: 5min Language: English Format: DVD, OnDemand internet video streaming, Download |
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